Guide

WhatsApp Business or official API.
Which one do you need?

ManyContacts works with both. AI qualifies and replies 24/7. Here is the real difference, no jargon.

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Inbox · 12 unread
María García WA
How much is the team plan?
10:232
TS
Tech Solutions IG
We're very interested in your solution
9:471
RL
Retail López Email
Confirming the appointment for Tuesday at 11 AM
9:12
Carlos Fuentes WA
Thank you so much for the support 🙌
Yesterday
Comparison

What actually changes

When to choose each

Start simple. Scale when you need to.

Stay on WhatsApp Business if…

You or 1–2 people handle one number

You do not need mass campaigns

You want to try ManyContacts with no Meta fees

Move to the API if…

Several sales or support people share WhatsApp

You need campaigns, reminders or cart recovery

You need official metrics and number quality

FAQ

Do I have to change numbers to move to the API?
No. You migrate the same number. You need the linked phone, Meta Business Suite, and a card for Meta message costs.
Does ManyContacts work with both?
Yes. Connect WhatsApp Business or the official API. Inbox, AI and your team work the same way.
Can I start with Business and migrate later?
Yes. Many customers start on Business (no Meta fees) and move to the API when they need campaigns or more agents.
Who pays for API messages?
Meta bills conversations at its own rates. ManyContacts is separate: €49/month for the inbox, 7-day trial with no card.

Start with the number you already have

Create your account, connect WhatsApp Business or the API, and put the team in one inbox.

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