# WhatsApp + Aircall Integration | ManyContacts

Canonical: https://www.manycontacts.com/en/whatsapp-aircall/

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# Aircall + WhatsApp in a shared inbox

 All Aircall voice and all WhatsApp chats in the same panel. Automatic contact sync, unified history and one-click calling from the conversation. AI qualifies leads 24/7.

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 Chat with us on WhatsApp →

 What you can do

## Calls and WhatsApp without switching tools

### Contact sync

 Contacts created in Aircall appear in ManyContacts and vice versa. Zero duplicates, data always up to date in both platforms.

### Unified interaction history

 Every call (inbound or outbound) made in Aircall is logged in the WhatsApp contact card. Your team sees the full context before replying.

### Call and reply from ManyContacts

 Start Aircall calls from inside ManyContacts. No extra tabs, no app switching, no losing the conversation thread.

### AI agents + human voice

 AI qualifies leads and resolves questions on WhatsApp 24/7. When the case requires it, hand off to the human team for an Aircall call with full context.

 AI agents

## AI qualifies the lead and handles it on its own.

 It replies 24/7. It asks what matters. It books the appointment or hands off to a sales rep when the customer is ready. You decide how far the AI goes.

- Automatic qualification: need, budget, timeline and urgency.

- Replies instantly — even after hours and on weekends.

- Books the appointment or transfers to a human with full context.

 How to connect

## In 3 steps

 1

### Create your ManyContacts account

 Sign up free and link your WhatsApp Business or WhatsApp API in less than 5 minutes.

 2

### Connect your Aircall account

 From the integrations panel, authorize Aircall via OAuth. We automatically sync your numbers, users and contacts.

 3

### Work in a single inbox

 Every WhatsApp conversation has its Aircall call button and shows the full history of past calls.

 Why ManyContacts + Aircall

 Before, the sales team lived in Aircall and the support team in WhatsApp. Now everyone looks at the same panel. We call, write and see the full customer history without switching apps.

 — Customer Success Lead

 1
 panel for voice and chat

 0
 duplicate contacts

 100%
 calls with WhatsApp context

 Pricing

## Integration included in your plan

 No additional cost
 You need your ManyContacts plan (€49/month) and your active Aircall account. The integration is included.

- Two-way contact sync

- Unified call and chat history

- Aircall calls from the conversation

- No commitment, 7-day free trial

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## Frequently asked questions

 Do I need a special Aircall plan?
 No. It works with any Aircall plan that allows API access. The connection is done via OAuth from the ManyContacts integrations panel.

 Are calls recorded in ManyContacts?
 Calls are recorded in Aircall according to your settings. From the contact card in ManyContacts you can access the recording link.

 Can I see the Aircall call history in each chat?
 Yes. The WhatsApp conversation side panel shows the Aircall call history: date, duration, agent and recording link.

 Does the integration cost extra?
 No. The Aircall integration is included in the ManyContacts plan. You only pay your ManyContacts subscription (€49/month) and your Aircall plan separately.

 Does the AI handle conversations on its own?
 Yes. It qualifies the lead, replies 24/7 and can book the appointment. If a human is needed, it hands off with full context. You decide how far the AI goes.

## Connect Aircall and WhatsApp today

 Create your account free, connect Aircall in one click and centralize voice and chat in a single inbox.

 Create free account
 Chat on WhatsApp